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FAQ

Here to answer all of your frequently asked HVAC questions.

  • What is HVAC?

    HVAC- heating, ventilation, and air conditioning- It is a system that provides different types of heating and cooling services to residential and commercial buildings. Its function is to provide thermal comfort, humidity control and acceptable indoor air quality.

  • How Does an Air Conditioner Work?

    The majority of home and smaller commercial air conditioning systems circulate a compressed gas refrigerant in a closed “split” system to cool and condition inside air. The refrigerant has to be re-cooled and condensed, and outside air is the medium most often used to accomplish this. The term “split” simply means that components are divided into inside and outside portions as opposed to being located together in a “package” unit.


    The refrigerants, widely recognized by the trademark “freon” (which is a registered trademark of the DuPont company for refrigerants), helps cool and dehumidify the inside air. In a “forced air” system, an internal blower circulates the conditioned air through ducts to the rooms where the cooler air is needed. The air ducts generally run either below the ceiling and inside the rooms (conditioned air) or in the attic (unconditioned air). An outside fan pulls air across the external parts of the system to cool and condense the refrigerant.

  • What is ENERGY STAR?

    ENERGY STAR is a program that was created by the US Environmental Protection Agency (EPA) to help businesses and individuals make energy efficient purchases.


    This program places the ENERGY STAR label, a small blue and white logo, on items that meet superior energy efficiency standards. This label provides an easy way for consumers to identify quality, high-efficiency products.

  • What is the Average Life of a System?

    Most systems have a lifetime of 10 to 15 years, with gas furnaces lasting 20-25 years. As your equipment gets older, its efficiency can decrease dramatically. You may notice that it gets noisier and needs repairs more often. If you live near bodies of water or the ocean, your system’s life expectancy may be drastically shortened due to the harsh environment. If your system is over 10 years old, you should have your system checked for maintenance or replacement.

  • What is a Heat Pump?

    A Heat Pump is an all-in-one heating and air conditioning system that works year-round to keep you comfortable.


    During warmer months, a heat pump works as a normal air conditioner. It extracts heat from inside the home and transfers it to the outdoor air. In colder weather, however, the process reverses—the unit collects heat from the outdoor air and transfers it inside your home.


    Even when the air outside feels extremely cold, the air still contains some heat. The heat pump pulls the heat from this cold outdoor air and sends it inside to warm your home. When there’s not enough heat in the outside air to meet the demand of the thermostat setting, an electric heater supplements the outdoor air to warm the home. Extremely efficient, this process produces two to three times more heat than the energy it uses.


    However, keep in mind, if you do not use much heat and you are thinking about replacing your system, a heat pump is more expensive to purchase up front and you will only receive a return on the heating portion of your investment when the system is in the heat mode. Additional electrical requirements may also come into play when switching to a straight cool/electric heat system.

  • What is an Air Handler?

    An air handler is usually a large metal box containing a blower, heating or cooling elements, filter racks or chambers, sound attenuators, and dampers. Air handlers usually connect to a ductwork ventilation system that distributes the conditioned air through the building and returns it to the AHU.


    In some instances, with a ductless mini or multi-split the air handler may NOT require a duct system at all, therefore the name, ductless.

  • What is SEER?

    SEER stands for Seasonal Energy Efficiency Ratio. It measures air conditioning and heat pump cooling efficiency, which is calculated by the cooling output for a typical cooling season divided by the total electric energy input during the same time frame. A higher SEER rating means greater energy efficiency.

  • Should I Repair or Replace My HVAC System?

    There are five main questions that need to be considered when deciding to either replace or repair your heating and cooling system:


    1) How old is your system? If your system is more than ten years old, it may be wiser to invest in new, higher efficiency equipment, which could cut your energy costs by up to 40%.

    2) What is the efficiency level of your current system?

    3) What was the efficiency when the system was new? Unfortunately, replacing parts of your old system will not improve the efficiency. If the energy savings of using a higher efficiency system will cover all or part of the cost of investing in new equipment, you should seriously consider replacement of the old system.

    4) What is the overall condition of your system? If your system is in solid condition, it could be wiser to simply repair it. But if your system breaks down often, you should consider replacing it. Consider the 50% Rule.

    5) The 50% Rule- If the cost of repair vs. replacement of your system is less than half of its value and you haven’t been suffering the financial burden of frequent service calls to keep your system up and running, repair may be easier on your checkbook . Ask your technician to calculate the efficiency and energy usage of your system to help make a determination.

  • What Makes up a Ductless Mini Split System?

    A ductless mini split system is composed of an indoor air handler/evaporator (fan coil), and outdoor condensing unit and an approximate 2.5-3″ conduit that accommodates the power (wiring), refrigerant line sets and a PVC condensate line (drain). s an indoor fan, referred to as the head, and an outdoor compressor unit. Many styles of air handler/evaporator (fan coil) are readily available depending upon your projects needs. Ductless units can be either 1:1 Single mini-split systems or Multi-split systems that can heat/cool multiple rooms.

  • How Do I Control the Humidity Levels in My Greenville, SC Home?

    Humidity levels can be reduced by using a variable-speed furnace or air handler as part of your HVAC system. Variable speed units run longer, at lower speeds, allowing air to constantly circulate against the cooling coil and remove more moisture. Variable-speed motors also use less electricity than regular motors, reducing your energy costs.



  • What is Indoor Air Quality/IAQ?

    Indoor air quality (IAQ) is a term which refers to the air quality within and around buildings and structures, especially as it relates to the health and comfort of building occupants.


    We spend most of our time indoors, so breathing healthy air where we live, work and play is critical. Indoor air pollution has the same negative effects as environmental pollution.


    Ask us how to identify and restore the indoor air quality in your home or office.

  • How Often Should I Change My Filter?

    The life of your filter depends on your environment and the type of filter you have installed. To put it simply, there really is no concrete answer to this question. Certain things such as:


    • The number of people who live in your home
    • If there are pets in the house
    • If there is a smoker in the house
    • If you leave the windows open
    • If you have pollen bearing trees or plants in the neighborhood
    • If you live in an area with a lot of dampness
    • If you live in an area that is dry or arid 
    • And more

    If several of these factors sound familiar, you’ll likely experience a quicker loading of particles on your filters and will consequently have to change it more often. A good rule of thumb is to check your filter every month. If you can hold the filter up to a light and not see through it, it is time to change your filter. At an absolute minimum, you should change your filter every three months. A clean air filter will also prevent dust and dirt from building up in the system, which could lead to expensive maintenance and utility bills.

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